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Australian High Commission

The Visas and Immigration Section of the Australian High Commission processes visa applications for people intending to travel to Australia as well as Resident Return Visas, Australian Declaratory Visas and Citizenship by Descent applications. Travellers of all nationalities, except citizens of Australia and New Zealand, will need to obtain a visa to travel to Australia.

Clients from Malaysia living near the Singapore border. Only visa applicants residing in the Johor Bahru region of Malaysia, who hold appropriate work or employment passes for Singapore and are working in Singapore, can lodge their applications with the Australian High Commission in Singapore.

From 11 April 2011 Australia is introducing a new visa application procedure for visa applicants lodging their applications in Malaysia.


Clients lodging paper-based applications in Malaysia, regardless of nationality, will need to provide biometrics in the form of digital fingerprints and a digital facial photograph at the Australian Visa Application Centre (AVAC) as part of visa application processing.

There will be no additional cost to visa applicants.

Malaysian nationals have an extensive range of electronic visa options available to them including eVisitor and eStudent visas. Applicants who are eligible for electronic visas and apply online will not need to provide their biometrics.

Applications for Citizenship by Descent, Australian Declaratory Visas, Resident Return Visas and Refugee and Humanitarian Visas will continue to be lodged at the Australian High Commission in Kuala Lumpur and will not require biometrics. Clients will need to make an appointment to lodge their application by sending an email to:

VFS Global has been contracted to collect biometrics and accept visa applications on behalf of the Visa and Immigration Section in Malaysia. All paper-based applications for Visa subclasses that will require biometrics can be lodged in person at the AVAC in Kuala Lumpur.

Please note that the AVAC does not accept mailed or couriered applications.

The AVAC in Kuala Lumpur is located at:
Suite 19.06, 19 Floor,
Wisma MCA,
163 Jalan Ampang, 50450
Kuala Lumpur.

Tel: 03 2166 6550

Australian High Commission Location Map
Australian High Commission

No. 6 Jalan Yap Kwan Seng
50450 Kuala Lumpur

Tel:  (603) 2146 5555
Fax: (603) 2141 5773

Office Hours : Monday - Friday 8.30 am - 4.30 pm

VISA and MIGRATION Opening Hours:
8:30 am - 12:00 noon weekdays
The counters will be closed to the public in the afternoons
Tel:  603 - 2146 5642 (telephone enquiries from 1:30pm - 3:30pm only)
Fax: 603 - 2141 4495
Malaysian Planning to Travel Abroad

Proper preparations at home and sensible precautions while traveling abroad can contribute towards trouble-free and memorable trips.

The following is a list of what to do before you start on your journey and what to do if you get into trouble overseas.

Before you go...

  • Ensure that passports have at least 6 months validity.

  • Check visa requirements for entry to your destination.

  • Have onward/return tickets.

  • Check on health and vaccination requirements.

  • Bring along adequate funds.

  • Get full travel and medical insurance to cover illness, injury and loss of money, baggage, tickets etc.

  • Find out more about the country you intend to visit, particularly any cultural sensitivities.

  • Bring along your doctor's prescription if you have to carry medication or drugs. You may need to show this at the customs checkpoint.

  • Carry photocopies of your identity card and passport data page, credit cards and note down travel cheque numbers if any.

  • Obtain address and contact number of the nearest Malaysia Missions.

  • Leave a copy of your itinerary with your family / friends or inform them where you are going and how you may be contacted.

While you are there...

  • Obey the laws and respect local customs of the country you are visiting.

  • Take special care of your passport and other documents of identification and keep them in a safe place, preferably separate from the rest of your luggage.

  • Don't carry too much cash or other valuables.

  • Never leave your belongings unattended.

  • Always take care of personal safety and security.

  • Never carry packages through customs on behalf of other people.

  • Beware of the food and drinks you consume in areas where hygiene standards are low.

  • Check out the customs regulations concerning import and export of items.

  • If you drive, be sure that you have an International Driving Permit.

  • Make sure you know the local rules of the road.

  • Ensure that you, your passengers and the vehicle are covered by insurance.

  • Read the small print on the car hire agreements before you sign.

  • Stay in touch with your family in Malaysia and inform them of any change in your itinerary or contact details.

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